Publications
Empathy in Logistics and Claims Handling: The Key to Long-Term Success
Empathy in logistics claims handling improves dispute resolution, strengthens business relationships, and enhances customer satisfaction. Learn how an empathetic approach can lead to faster claims processing and better outcomes.
No Police Protocol, No Problem: How Cargofort Turned a Four-Time Claim Denial into a Full Payout
Discover how Cargofort secured a 100% payout for a small carrier after four insurance rejections—without a police protocol. A landmark case in transport logistics and insurance negotiations!
Bulgaria Takes a Major Step Towards e-CMR Integration in Road Transport Legislation
Discover how Bulgaria is integrating e-CMR into its transport legislation to meet eFTI deadlines. Learn key steps for logistics companies to stay compliant, reduce costs, and gain a competitive edge in the digital era.
Navigating the CMR Convention When Cargo is Damaged During a Road Accident
Learn how to handle damaged cargo claims during road accidents with this comprehensive guide. From understanding Art. 17(2) of the CMR Convention to allocating costs correctly and maintaining proactive communication, discover key strategies for carriers, freight forwarders, and shippers.
Turning Road Accidents into Opportunities: How Cargofort Simplifies Complex Claims
Road accidents in the transport chain often lead to complex claims, delays, and financial strain. Discover how Cargofort turned a multi-stakeholder road accident into a streamlined success story, leveraging proactive communication, legal expertise, and efficient damage mitigation to benefit freight forwarders, carriers, and insurers alike.
Towards a Paperless Freight Future: Key Updates on the eFTI Regulation and What It Means for Your Business
Learn how the eFTI Regulation is transforming the freight industry by digitalizing documentation. Discover key milestones, benefits, and how Cargofort supports businesses in adopting eCMR solutions.