With the merger, customers get even more optimized and personalized services from one center
Claims Trans, the innovative company for resolving complex transport cases and all types of claims for carriers, freight forwarders and other logistics companies, becomes part of Cargofort. Thus, Cargofort, as a leading technology company that provides specialized insurance solutions to the logistics market, will be able to offer its customers even more optimized services from a single hub. This merger makes the new company one of the significant players in the logistics industry, as it combines the offering of expert services with solid international experience in claims/case handling and insurance in transport and logistics.
“The acquisition of Claims Trans is a key move in our growth and development strategy through which we are expanding our business and strengthening our presence in international markets. Resolving problematic transport situations should be easy and intelligent, and this has always been our focus. Our goal is to optimize the processes and communication of the parties involved in a case by relying on mediation, a professional tone, and software that supports these processes, which benefits not only our customers but also their logistics partners. In terms of logistics insurance, our mission is to make it easy, intuitive and fast for our insured clients. The logistics industry needs this – understandable, accessible, easy-to-use insurance that includes transparent and streamlined claims management,” said Marian Atanasov, CEO of Cargofort.
The merger of the two companies
provides an even larger team with solid experience and more personalized and expert customer support. The services offered by Cargofort are expanded, which in addition to specialized premium insurance with a focus on:
✅ Carrier’s liability insurance (CMR)
✅ Forwarder’s liability (including under the CMR Convention)
✅ Cargo insurance (Cargo in transit)
✅ General insurance lines for transport and logistics companies
A wider range of specific services are now included in the Transport and Logistics sector:
🚚 Claims management in transport & logistics
📄 E-CMR (ELECTRONIC WAYBILL and its implementation in Bulgaria)
📝 Creation and optimization of transport contracts
🎓 Trainings and seminars for companies
Among the main benefits for customers of the union are:
- Providing digital insurance expertise in transport and logistics as an insurance broker through the proprietary platform “Cargofort App”
- Professional resolution of transport cases and claims
- Development of the electronic consignment note (eCMR) offering and integration in the Bulgarian logistics industry
Customers also get:
- Specialised advice in transport law
- Drafting and optimization of transport contracts
- Conducting practical trainings for logistics companies to prevent and optimize problem-solving processes
- As an added value for the benefit of all stakeholders in the logistics industry, the Cargofort team creates useful content by sharing its own unique experiences in relation to case studies, industry trends, and useful practices on the company’s website and social media.
Transport and logistics companies can find out more about the benefits of Cargofort’s premium cover insurance products and transport claims management services at https://cargofort.com/
The merger of Claims Trans and Cargofort makes a very strong statement for the development of the company by offering its expert services for the benefit of clients not only at home but also abroad.
About Cargofort
Cargofort is one of the leading companies specifically specialized in transport insurance in the country. Its core strength is its use of technology to offer smart solutions in logistics insurance and this has positioned it as an innovator in the industry. It has a team of professionals with many years of experience in insurance, logistics as well as transport law. Thanks to their expertise and professionalism, clients get the coverage they need to protect their business, specialists they can rely on in every situation, successful claims payouts and resolved cases. All of this results in cost savings and loss containment, adds focus on the important things and business development, along with more peace of mind for Cargofort customers.
About Claims Trans
Claims Trans is an innovative claims handling company in the transport sector established in 2018. It handles the control of all transport cases and claims from the moment the situation arises – until its full resolution. Since its inception, it has successfully resolved more than 4000 cargo cases, won numerous court cases in transport law, conducted numerous seminars and trainings on damage prevention. Claims Trans’s expert team with highly specialised experience in logistics claims resolution has over the years succeeded in setting a new standard for the resolution of highly complex and material cases, relying on mediation and commercial negotiation. This in itself leads to a different dynamic and a calm tone of discussion between the parties involved in the supply chain.